Saturday, December 29, 2007

Windows Media DRM Problem

Today I was trying to get Windows Media Player 11 to work with the OverDrive Media Console so I could listen to some free (as in beer) audio books from the library's OverDrive service. It worked fine the first time on my desktop, but when I tried to listen to one on my laptop, I got an error from both OverDrive Media Console and Windows Media Player itself.

"A Windows Media Digital Rights Management (DRM) component encountered a problem ..."

Not very descriptive. Most of the suggestions were to reinstall Media Player. I've had really bad luck with the Media Player install before. It made my laptop unbootable with a persistant blue screen of death. I never could repair it and had to reinstall Windows completely. So I wasn't interested in reinstalling Media Player.

I finally found the solution here. I went to C:\Documents and Settings\All Users\DRM and removed everything there. (Actually, I copied the files off to a different directory.) Make sure you have all the "show hidden files" and "show system files" settings set or you won't see what's in there. I didn't have to reinstall anything. It just worked.

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1 comment:

NullCorpus said...

Perfect.. thanks :)

This triggered an upgrade dialog which fetched everything I needed